Customers Are Screaming: “Make Me Important”

If your business is to learn from the likes of Disney, Nordstrom and Apple in delivering that one intangible that gets them more traffic, more sales and more profits each and every year, when others can't figure out how to duplicate that same success, then this will...
Love Your Customers

Love Your Customers

Born into poverty, Joe Girard sold 13,001 cars over the course of 15 years-not fleet sales but sales to individual car buyers. He holds the Guinness World Record for being the world's greatest salesman. In 1973, he sold 1,425 cars, and in one month, he sold 174-a...